NQAS Certification Support

How NQAS is structured

NQAS assessments use department-wise checklists organised into eight areas of concern: service provision, patient rights, inputs, support services, clinical services, infection control, quality management and outcome. Each area is broken down into standards, measurable elements and checkpoints that assessors score by observation, staff interview, patient interview and record review.

What certification requires

Facilities first run internal assessments, close the gaps and then apply for state certification, followed by national certification. NHSRC guidance sets minimum scores for the facility overall, for each department or service package, for each area of concern and for patient satisfaction. Always check the current NHSRC/QPS guidelines for the exact thresholds that apply to your facility type.

How Certsure supports your facility

1. Baseline internal assessment using the official NQAS checklists for your facility type
2. Gap-closure plan with owners and dates for each department
3. Documentation — SOPs, work instructions, registers, formats and display material
4. Training for medical officers, nursing staff and the facility quality team
5. Quality improvement — key performance indicators, patient satisfaction surveys and prescription/clinical audits
6. Mock assessment before the state and national assessments

We also support related public-health quality initiatives such as Kayakalp and LaQshya where facilities are preparing for them alongside NQAS.